Team Lead (Bogotá)

Let’s tomorrow, together.

At Ubiquity, we live by the mantra head, heart, and hustle. _Head_ because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. _Heart_ because we are always gracious with our time, our collaboration, and with one another. And _Hustle_ because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.

Sound like the right fit? Your tomorrow looks bright at Ubiquity.

Your Role:

Qualifications And Requirements

• 1-2 years of experience as a Team Lead in a BPO or CX environment (preferably fintech, banking, or disputes).
• Excellent oral and written communication.
• Analytical and problem‑solving skills.
• High attention to detail, integrity, and professionalism.
• Effective interpersonal skills, coaching skills and collab...