Team Lead, CCS (1-year contract)

About Us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

Responsibilities

• Team Leadership & Development: Lead and develop a high-performing contact centre team through effective staffing management, leave coordination, and strategic shift planning across weekdays, weekends, and public holidays. Conduct coaching and mentoring sessions to...