Team Lead Concierge at FirstService

Elevate your career with FirstService Residential as a Team Lead Concierge. Lead a dedicated team providing exceptional service while fostering a positive environment in property management.

In this role, you will train and mentor the concierge staff to uphold high service standards. Your problem-solving skills and leadership will empower the team to deliver excellent customer experiences during peak hours. Join a company celebrated for its committed workplace culture and competitive benefits.

Key Responsibilities:
• Train concierge staff to maintain high standards
• Serve as the main Concierge during peak hours
• Promote team cohesion and problem-solving
• Empower the team to deliver exceptional service
• Create a positive work environment

Requirements:
• Minimum two years in direct customer service
• Previous team lead experience preferred
• Strong command of English required
• Mandarin or Ca...