Team Lead - Customer Success & Collections

ClearGrid is on a mission to revolutionize the debt resolution industry. Were using AI automation and real-time data to completely rethink how debt collection works unlocking better outcomes for institutions and individuals alike. Think of us as rebuilding collections from the ground up with modern technology.

Were a fast-growing startup with ambitious goals and were looking for builders who want to make a meaningful impact in a large underserved market.

As a Team Lead Customer Success & Collections you will own the end-to-end success of one of ClearGrids key banking or fintech accounts.

You will lead a dedicated team of collectors while serving as the primary point of contact for the client. Your focus will be on ensuring strong portfolio performance maintaining excellent client relationships and proactively identifying opportunities to improve recovery outcomes.

This role combines people leadersh...