Team Lead for Customer Success

Join RCL - Reitmans Canada Ltd. as a Team Lead and enhance customer satisfaction through effective team leadership. Drive sales while supporting team members in their professional growth.

As a Team Lead, you will work closely with the Store Manager to create a positive team atmosphere dedicated to achieving store success. Your role encompasses managing daily operations, executing merchandising strategies, and coaching team members. Your ability to thrive in changing environments will be essential.

Key Responsibilities:
• Drive performance aligned with sales goals and key metrics
• Manage operational policies, staff scheduling, and shrink prevention
• Create a consistent and welcoming store environment
• Mentor and train team members to elevate performance
• Collaborate closely with management for efficient operations

Requirements:
• Minimum 6 months of supervisory experience in retail
• Proven ability to l...