Team Lead in Retail Apparel at Roots

Elevate your retail career with Roots as a Team Lead in Waterloo, Ontario. Inspire your team, enhance customer experiences, and support store operations every day.
Roots is seeking a Team Lead to connect leadership and sales associates at our Conestoga Mall location. This role involves supporting managers, motivating sales teams, and ensuring exceptional customer service. You will model selling behaviors, assist in operational functions, and help create a welcoming environment for all.
Key Responsibilities:
• Motivate team to achieve sales and service goals
• Assist in managing store operations and daily banking
• Coach staff on customer service excellence
• Provide feedback to improve performance and teamwork
• Oversee onboarding and training for new associates
Requirements:
• 1+ years in retail apparel, luxury retail is valuable
• Proven leadership abilities as a sales team member
• Strong problem-solving and organizational skills
• Self-motivated ...