Team Lead, IT Operations

Job Purpose
Team Lead, IT OPS supports SIN COO to manage the Information technology operations function of SIN Branch. Responsible for the day-to-day IT operations and maintenance of SIN branch IT and network infrastructure, while managing IT project initiatives and implementation for SIN branch. Provides leadership and guidance to the team of IT engineers.
Job Content:-
IT Function
Responsible for day-to-day operations and maintenance of IT infrastructure within the branch and network including
Provide desktop support to business users, attends to any technical and operational issues on IT hardware, software and network related problems
On-and off-boarding staff and desk movement.
Provides basic administration support of Windows production servers
Provides support to business users on video conferencing on Microsoft Service Hub using MS Team, VoIP on Avaya IP phones/Softphones and IPC turrets for Treasury
Maintenance of local server room that equips with sys...