Team Lead-Retail

Team Lead Responsibilities

Team Lead links the leadership team and sales associates by assisting in operational functions, motivating the team to exceed goals, reporting directly to the Store Manager. The role provides support and coverage to the Store and Assistant Managers in their absence, modeling selling and customer service behaviors to promote a consistent, exceptional in‑store experience.

Qualifications

• 1+ years related experience in a retail apparel environment; luxury retail experience a plus
• Proven ability to lead a sales team; viewed as a leader among peers
• Proven experience with POS management, daily banking procedures, and submitting timely reports
• Strong organizational and problem‑solving skills
• Passion for upholding an exceptional customer experience
• Collaborate with others yet be self‑motivated
• Available for varied weekly shifts, including weekends, closing, holidays