Team Lead – Retail Excellence in Ottawa

Become a Full Time Team Lead at St. Laurent Centre in Ottawa! This role is a 9-month contract focused on delivering exceptional retail and customer experiences.
You will be integral in supporting the Store Management team, enhancing sales, and cultivating customer loyalty in the beauty market. As a Team Lead, your responsibilities include coaching Customer Consultants, creative problem-solving, and managing store operations effectively. You will leverage your beauty industry knowledge to create engaging experiences for customers while training new team members.
Key Responsibilities:
• Respond to customer inquiries with efficiency
• Utilize resources to proactively solve problems
• Engage in inventory management and visual merchandising
• Serve as a flexible role model for your team
• Promote customer engagement through effective coaching
Requirements:
• Previous experience in customer service roles
• Strong passion for beauty retail
• Exceptional commun...