Team Lead Retail Operations at Roots

Lead a vibrant sales team at Roots, fostering a culture of exceptional customer service and teamwork. This role involves operational support, team motivation, and enhancing the in-store experience.
As a Team Lead, you will report directly to the Store Manager and bridge the leadership and sales teams. This position emphasizes retail expertise, strong leadership, and a passion for a customer-obsessed culture. You will have the opportunity to shape operational efficiency and support your peers while ensuring adherence to brand standards.
Key Responsibilities:
• Motivate and lead the sales team to exceed goals
• Assist store management with daily operational activities
• Train new associates and provide customer service coaching
• Delegate tasks effectively to maximize store efficiency
• Communicate performance feedback to store management
Requirements:
• 1+ years in retail apparel or luxury experience
• Proven leadership and POS management skills
• Strong...