Team Lead

Job Title: Airside Operations Team Leader

Role Overview

Lead airside loading teams with full ownership and accountability for operational performance, including on-time performance (OTP), standard operating procedure (SOP) compliance, on-the-job coaching, and monitoring. Serve as an ambassador for gategroup's company values.

Primary Objective

Reporting to the Duty Manager, lead, motivate, develop, and coach transport teams while driving improvements in productivity and efficiency through continuous improvement initiatives and safe operational practices.

Key Responsibilities

• Plan and coordinate team operations to meet business, departmental, and customer objectives
• Conduct daily performance monitoring of team members and elevate concerns to the Airside Section Manager and Transport Managers
• Build and maintain collaborative relationships with airside business partners to identify and promote bes...