Team Leader Back Office

• Locations Dubai International Academic City
• Business Unit edara

Job Description

Key Accountabilities

• Attend Registration requests received from enterprise customer.
• Follow up on the Customer registration request.
• Verify customer documents and educate customers on the missing documents.
• Create activity for customers to process the registration.
• Follow up with document management team to ensure customer registration is processed.
• Update the customer with the registration status.
• Deactivate any number which is not approved by the customer during the renewal process.
• Provide daily productivity reports and queue status.

Qualifications:

• Bachelor of higher Degree in Business / Telecommunications or any equivalent

Experience:

• 1 Year experience in BO operations

Skills

• Ex...