Team Leader BPO

Job Summary

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning

Responsibilities

• Develop and maintain an energetic, high performance company culture that inspires employee commitment, implement Rewards and Recognition programs that drive key behaviors and motivate employees
• Provide work direction of all team members on enhancing organization performance and career progression
• Manage the day to day operation of the accounts of the company
• Manage staffing level to ensure that staffing needs meets business requirements
• Manage and coordinate workflow to achieve established business targets and objectives.
• Develops action plan, key projects and initiative to bridge gaps.
• Ensure that all performance and service standards are ...