Team Leader (Cali)

Overview

TaskUs is a provider of outsourced digital services and next-generation customer experience to technology companies. TaskUs serves clients in sectors including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs supports a growing workforce with locations across multiple countries. This role is on-site in Cali, Colombia.

Responsibilities

• Provide mentorship, guidance, and career development to members of your team.
• Implement escalation channels by mutually agreed-upon procedures.
• Lead a high-performing team through transitions to develop problem-solving, critical thinking, analytical, and technical capabilities.
• Establish team goals and collaborate with direct reports on strategies for executing, measuring progress, and sharing results.
• Identify actionable insights, suggest recommendations, and in...