Team Leader, Casualty Claims Management

Definity
Full-time southwestern ontario, on Other-General
Posted:
June 11, 2026
Location:
southwestern ontario, on, Canada

Job Description

Manage and inspire a dedicated claims team within Economical's National Casualty and Bodily Injury group. This hybrid position focuses on coaching, process enhancement, and talent recruitment.
As a Team Leader, you will report to the Manager of National Bodily Injury/Casualty and drive team performance through effective coaching and structured feedback. Your responsibilities involve streamlining claims processes, ensuring quality through audits, and focusing on staff development. By actively participating in hiring and training, you will shape a high-performance culture.
Key Responsibilities:
• Facilitate team huddles and one-on-one performance sessions
• Analyze claims procedures for improved efficiency
• Provide technical direction and foster staff development
• Conduct audits and deliver actionable performance feedback
• Support hiring processes and conduct evaluations
Requirements:
• Five or more years managing bodily injury claims
• In-depth knowledge...

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Job Overview

Job Type: Full-time
Location: southwestern ontario, Canada
Posted: June 11, 2026
Deadline: July 21, 2026