Team Leader

Title:
Team Leader Finance - PTP

Location:
GSC BOG

Monitor regional or global programs (in all GSC service lines) implemented in GSC BOG, optimizing and reducing the complexity of processes, generating efficiency, increasing productivity and adding value to customers and businesses.

Responsible for the activities related to the end of the month of the Center as: Define the processes, KPI (SMART), roles within the programs and find opportunities for improvement according to the needs of the client with the support of BPO & Transition Manager.

Key Responsibilities:

• Actively lead the team of program analysts in charge, looking for operational excellence through respect and results.
• Measure and control the performance of the program and resources according to the objectives defined during the implementation phase.
• Control the processes within the quality standards and guarantee compliance with administrative rules
• ...