Team leader- Corporate Claims and Benefits

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Job Description
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The Team Leader – Corporate Claims and Benefits is responsible for leading the end-to-end claims administration for Group Life and Credit Life policies. The role ensures that claims are assessed and paid accurately, timely, and in accordance with policy terms, regulatory requirements, and reinsurance treaties. This position also provides oversight on claims quality, supports escalations, and contributes to continual improvement in claims service and controls
KEY TASKS AND RESPONSIBILITIES
Lead, guide, and review the work of claims officers to ensure timely and accurate assessment of claims
Manage high-value or complex claims escalations, coordinating with underwriting, legal, reinsurance, and medical assessors as needed
Ensure claims turnaround times and service level agreements are consistently met across the portf...