Team leader: credit control

Position Purpose : To manage team of Credit Controllers focusing on improving premiums collections reducing bad debt by ensuring efficient processes.

Experience: 2 to 3 years’ experience as a Billing specialist or Billing/Credit control team leader within the medical aid administrator or Insurance.

Qualifications: Grade 12
Tertiary qualification in Accounting, Finance or related field.

KEY PERFORMANCE AREAS Manage performance of credit control team and offer coaching on a month-to-month basis. Create a team of high performers by managing their key performance indicators Sign off refunds to members and groups and make sure credit control policy is adhered to. Manage the arrears percentages through management of age analysis daily and ensure compliance.

Reporting: Monitor team performance in line with key performance matrix, generate reports and contribute to overall financial controls. Address any discrepancies or issues that arise during reconciliati...