Team Leader, Customer Experience & Outreach

Your upbeat attitude and ability to engage customers keeps the salesfloor energized and Sales Associates motivated. Under the direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer expectations. With a constant eye on the salesfloor, you adjust staffing as needed to be sure every customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them for advancement on the sales team.
A Day in the life as a Team Leader, Customer Experience & Outreach...

+ Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader

+ Coach associates on exceptional performance and maintain a strong visible presence in the department/work area

+ In coordination w...