Team Leader - Customer Service Operations

Lennox

Full-time Chennai, Tamil Nadu Other-General

Posted:

March 04, 2026

Location:

Chennai, Tamil Nadu, India

Job Description

 
  Job Description   
 Under general supervision, evaluates and processes basic Lennox Industries customer email and online inquiries for price, availability, order placement and return goods authorizations. 
 Responsible for the day-to-day operations of a team of representatives that handles customer service inquiries and problems  
 The supervisor must take charge of the day-to-day application of organizational policies and procedures and serve as a liaison with key customers to resolve problems and discrepancies. 
 Plan, direct, supervise and evaluate work flow. 
 Direct and coordinate staff involved in a variety of activities, such as order processing, consumer relations, sales support, reviewing warranty claims and problems, processing customer returns and exchanges and expediting service and repairs. 
 Coordinate work activities to achieve the volume expected to meet operational requirements. 
 Reco...
                

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Job Overview

Job Type: Full-time

Location: Chennai, India

Posted: March 04, 2026

Deadline: April 13, 2026