Team Leader Customer Support (Roadside Assistance)

Who is Control Insurance Solutions:

Control Insurance Solutions is an innovative start-up business, located on the Sunshine Coast in QLD, providing our customers and partners with insurance-related services. We are an agile and fast-paced business with a high-performance culture. We develop products and solutions to meet both customer and the insurance industry’s needs. We are passionate and focused on everything we do. We are now seeking talented individuals to join our growing Hire Car team.

About The Role:

As our new Roadside Assist Team Leader, you will lead a team of front-line advisors in our call centre, ensuring that, as a team, you deliver on our ethos of ‘High Performance with High Integrity’. Exceptional leadership and customer service is essential, ensuring we are always looking for ways to deliver better outcomes for our customers and stakeholders.

The Roadside Assist team are responsible for delivering sev...