Team Leader, Food and Beverage

**Description:**

**Operational Excellence**

+ Oversee daily restaurant operations to ensure smooth, efficient, and high-quality service.
+ Maintain and consistently implement Hyatt brand standards across all service touchpoints.
+ Coordinate closely with kitchen, stewarding, and other hotel departments to ensure seamless operations.
+ Monitor hygiene, safety, and quality standards in compliance with hotel and statutory requirements.

**Guest Experience**

+ Actively engage with guests to ensure a warm, personalized, and memorable dining experience.
+ Handle guest complaints and feedback professionally, ensuring timely and effective resolution.
+ Anticipate guest needs and exceed expectations to enhance overall satisfaction and loyalty.

**Team Leadership & Training**

+ Lead, guide, and motivate the service team to achieve high performance standards.
+ Conduct on-the-job training to ensure strong product knowledge, ser...