Job Description
Let's tomorrow, together.
At Ubiquity, we live by the mantra head, heart, and hustle. because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. because we are always gracious with our time, our collaboration, and with one another. And because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.
Sound like the right fit? Your tomorrow looks bright at Ubiquity.
Your Role:
Manage a team of agents to achieve or exceed goals and key performance indicators by periodic coaching and mentoring.
Ensure that agents are informed and trained on product and system updates necessary to perform their tasks effectively.
Conduct business reviews and performance management activities to assist in the agents continuous development.
Perform fl...
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