Team Leader

Birkenstock Mall of Africa is looking for Team Leader to join their team.
Sales & Business Development
Set & communicate daily sales targets to everyone on the team including casuals.
Focus the team on delivering excellent customer service.
Create relationships with GPs, podiatrists, schools, clubs & gyms in the area to generate sales.
Grow customer data base and communicate offers regularly.
Team Management
Build a team environment through daily team meetings and providing regular feedback.
Lead and motivate the store team to maximize sales and provide exceptional customer service in line with Birkenstock standards
Master the feedback process & provide monthly feedback to all team members
Develop the team through weekly Customer Service, Loss Prevention, Podiatry and Sales training.
Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
Manage the appraisal process for all team members
Manage the induction proce...