Team Leader

Birkenstock Mall of Africa is looking for Team Leader to join their team.

Sales & Business Development

• Set & communicate daily sales targets to everyone on the team including casuals.
• Focus the team on delivering excellent customer service.
• Create relationships with GPs, podiatrists, schools, clubs & gyms in the area to generate sales.
• Grow customer data base and communicate offers regularly.

Team Management

• Build a team environment through daily team meetings and providing regular feedback.
• Lead and motivate the store team to maximize sales and provide exceptional customer service in line with Birkenstock standards
• Master the feedback process & provide monthly feedback to all team members
• Develop the team through weekly Customer Service, Loss Prevention, Podiatry and Sales training.
• Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
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