Team Leader

Responsible for delivery by the team of sales leads  revenue targets.

Building value propositions around dominant buying motives, examine obstacles, review sales approach / tactics used and identify winning strategies.

Schedule projects to generate sales leads and accurately plan for capacity to enable consistent sales conversion level.

Generate competitive knowledge and create benchmarking standards for the team.

Measure and improve cost efficiency of Telesales by optimal utilization of resources.

Design performance measurement metrics, evaluate and action.

Call monitoring, coaching and feedback of Telesales agents.

Develop and conduct quizzes to evaluate product knowledge, assess results and flow with coaching and counseling.

Select, recruit, train, certify and deploy Telesales Agents.

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Ensu...