Team Leader | Pioneer International Account

Account: Pioneer International Healthcare-Financial Account

Location: Mandaluyong City

Salary: ₱40,000 + entitled to premiums such as OT, RD OT, Holiday Pay, ND, and incentives!



About The Role



As a Team Leader, you will play a crucial role in driving team success. Your responsibilities will include:





+ Assessing, measuring, and enhancing the productivity performance of agents associated with client service delivery and revenue generation.



+ Taking charge of team productivity, conducting thorough productivity reviews, and implementing coaching and performance improvement plans.



+ Training and motivating agents to consistently deliver high-quality work within set timelines.



+ Evaluating performance, coaching agents for improvement, and ensuring performance meets or exceeds set targets.



+ Managing the daily attendance o...