Team Leader Surveillance Operator (Bogotá)

Position: Team Leader Surveillance Operator

Location: Bogota, Colombia

Employment type: Full-time

DUTIES AND RESPONSIBILITIES

• Review and verify incidents reported by the studio, ensuring quick resolution.
• Prepare reports for possible disciplinary actions or staff performance reviews.
• Operate security systems to maintain effective surveillance.
• Test and evaluate online gaming surveillance software regularly to identify any issues.
• Work closely with the QA team and developers to ensure everything functions properly.
• Create and update detailed reports and logs, documenting all activities, incidents, and testing outcomes for transparency and accurate record-keeping.
• Monitor both physical premises and online platforms for any suspicious activities. Report any violations to management immediately. Ensure video monitoring systems and security devices are working smoothly.
• Regularly assess t...