Team Leadership Role at Activate

Drive operations and team engagement as a Team Lead at Activate in Mississauga. This role combines leadership, problem-solving, and exceptional customer service skills in a vibrant environment.
In this permanent, full-time position, you will support the Store Leader and energize staff and customers alike. With a focus on customer satisfaction, you'll coach Game Facilitators and maintain operational standards across the store. Your leadership will help in managing complaints and technical challenges, ensuring a rich experience for all.
Key Responsibilities:
• Resolve customer issues and communication excellently
• Train staff and oversee daily operational tasks
• Manage inventory and maintenance needs effectively
• Facilitate customer inquiries with timely solutions
• Ensure compliance with company standards in Activate Programs
Requirements:
• 1–2 years of experience in similar roles preferred
• Must be available for various shifts, including late hours