Job Description
Position Overview
The Team leader will lead and oversee our customer service campaign in the call center, she will be responsible for managing a team of Customer Service Representatives, ensuring the delivery of exceptional service, and achieving campaign goals. They should possess strong leadership skills, a deep understanding of customer service principles, and the ability to inspire and develop team members. The Team Leader will play a critical role in driving performance, optimizing customer service operations, and contributing to the overall success of our organization.
Requirements
Role and Responsibilities
v Lead, mentor, and supervise a team of Customer Service Representatives, providing guidance, support, and performance feedback to optimize individual and team performance....
Apply for this Job
Submit your application for the Team Leader/Supervisor position at Techno Brain Group.
Apply Now Save for Later