Team Manager - Customer Service Dutch Market

Team Manager (Customer Services – Dutch Market)

Contract: 6 Months |Cape Town | Office-Based

We are currently recruiting for an experienced Team Manager to join a dynamic customer services environment supporting the Netherlands market. This role is ideal for a strong people leader with a passion for operational excellence, team development, and continuous improvement.

Role Overview

The Team Manager is responsible for building and leading a high-performing, people-focused team culture that drives quality, engagement, and results. You will play a key role in translating business objectives into actionable team plans, ensuring operational targets are consistently achieved while fostering a positive and productive work environment.

Key Responsibilities

1. People Management & Development

• Lead, coach, and develop a team to achieve high perf...