Team Member, Front Office

• Process guest check-ins and check-outs according to hotel service and standard operating procedures.

• Pre-register designated guests and prepare key packets.

• Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).

• Maintain confidentiality of all guests and hotel information.,

• Employ attention to detail in order to ensure security of guest room access.

• Issue safe deposit boxes to guests and ensure security of key.

• Resolve discrepancies on the room status report with housekeeping.

Job Type: Permanent

Pay: RM1, RM2,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Meal provided
• Professional development

Work Location: In person