Tech Account Manager - Retail Vertical

Our client is a rapidly growing technology company focused on the Retail Vertical. They are seeking an Account Manager to join their team.

Role and Responsibilities

• Client Relationship Management: Building and nurturing strong relationships with clients, understanding their needs, and ensuring they are satisfied with the company's services or products.
• Communication and Collaboration: Serving as the primary point of contact for clients, effectively communicating with them, training and collaborating with internal teams to address their needs.
• Problem Solving: Addressing client issues and concerns promptly and effectively, finding solutions and assistance on the Software to ensure client satisfaction.
• Sales and Growth: Identifying new business opportunities within existing accounts, developing strategies to increase revenue, and potentially closing new sales deals.
• Reporting and Analysis: Tracking account performance, prepar...