Tech Partner

Position Summary
The On-Site Support Engineer is responsible to support Schneider Electric Workplace and infrastructure Equipment (including network related ones) physically on-location at Schneider Electric facilities including but not limited to:
Workplace Equipment on site services
- Desk-side support,
- Hardware break and fix
- Warranty Management (vendor and third party contract management)
- IMACD (Installation, Move, Add, Change, and Disposal Services)
- Hardware and Software Asset tracking
- VIP Support
- Stock level Management
- Non Catalogued Onsite Services (Non Standard Service Requests)
Infrastructure Equipment on site services
- Eyes and Hand Support to server and network administrator
- Escort Services to external suppliers
- Non Catalogued Onsite Services (Non Standard Service Requests)
- Level 1 support/responsibility to IT infrastr...