Tech Support Specialist II: Advanced Troubleshooting

AutoZone, Inc. is seeking a Technical Support Level 2 agent in Chihuahua, Mexico. This role involves providing quality customer service and technical support via phone and email, troubleshooting ALLDATA issues, and training customers and Technical Analysts. Candidates should have at least one to two years of experience in customer service or technical support.

The ideal candidate will possess a high school diploma, be proficient in English and Spanish, and have knowledge of Windows, Android, and iOS operating systems.