Tech Support Specialist — Own & Resolve Customer Issues

A reputable educational institution is seeking a Technical Support Representative to handle customer inquiries and technical issues via phone, email, or chat. The ideal candidate is customer-oriented and proficient in English, with basic knowledge in Fiber Optics Technology and network troubleshooting. Responsibilities include resolving customer questions, providing product information, and managing customer accounts. This role is open to candidates with or without call center experience.
#J-18808-Ljbffr