Tech Support Specialist — Own & Resolve Customer Issues

A prominent educational institution in the Philippines is seeking a Technical Support Representative to handle customer inquiries and technical issues through phone, email, or chat. Candidates should be customer-oriented, with a high school diploma or some college coursework. A basic understanding of Fiber Optics Technology and Network troubleshooting is preferred, and while experience in a BPO is advantageous, it is not mandatory. This role emphasizes a commitment to excellent service and effective problem resolution.
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