Tech Support Specialist: Resolve & Delight Customers

Infogain - LATAM

Full-time Ciudad de México, Ciudad de México Soporte técnico y administración

Posted:

March 03, 2026

Location:

Ciudad de México, Ciudad de México, Mexico

Job Description

                    A leading technology firm in Mexico City is looking for a Technical Support Specialist to deliver world-class assistance to customers through phone, email, and chat. The ideal candidate will have over 2 years of technical support experience and be proficient in Microsoft Office. Responsibilities include prioritizing user requests, troubleshooting issues, and maintaining documentation. Strong customer service and communication skills are essential for success in this role.
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Job Overview

Job Type: Full-time

Location: Ciudad de México, Mexico

Posted: March 03, 2026

Deadline: April 12, 2026