Technical Account Manager

About The Business:


LexisNexis Risk Solutions, through its Fircosoft Enterprise product family, is a global leader in financial crime compliance software, trusted by major banks and financial institutions to combat sanctions violations, money laundering and financial crime.


Our platforms process mission-critical, high-volume financial data across complex distributed environments. We operate at the intersection of regulatory compliance, large-scale systems, on-prem/cloud-native architecture and real-time transaction processing—where reliability, precision, and deep technical expertise truly matter.


About the Role

This is not a traditional support role.


As a Support Engineer, you will work hands-on with complex enterprise systems deployed across cloud, on-prem and hybrid environments. You will investigate real production issues experienced by tier-1 financial institutions, reproduce issues in controlled environments and...