Technical Account Manager at Ziff Davis

Join Ziff Davis as a Technical Account Manager in hybrid Ottawa, focusing on enterprise clients and technical solutions. Deliver expert guidance and ensure clients maximize their verification services.

This role requires a client-focused and analytical individual with 3-5 years of relevant experience. You will manage onboarding processes, serve as the primary point of contact, and maintain client relationships for high-value accounts. Your technical expertise will facilitate seamless integrations and support client success with Kickbox’s services.

Key Responsibilities: • Oversee client onboarding and API integrations • Act as a liaison between clients and technical support • Monitor and manage customer verification credits • Present performance reports on verification services • Collaborate with sales on account strategies

Requirements: • 3-5 years in a Technical Account Manager role • Proficient with RESTful APIs and data analysis • Strong communication skil...