Technical Account Manager (Europe)

About the Role

Arch Systems is seeking a talented Technical Account Manager to join our rapidly scaling team and help guide our customers in successfully implementing our impactful solutions. If you're prepared to cultivate and enhance client relationships, assist in technical discussion, drive portfolio growth, and thrive in a collaborative and innovative atmosphere, we want to hear from you! Ideal candidates for this position will be located in Europe.

What You Will Own & Drive


+ Support the customer success team with pilots and deployments as well as renewals and subsequent expansion programs

+ Be responsible for projects in account and program management as well as professional services in order to improve customer satisfaction

+ Tracking and coordinating technology deployments with our customers and partners on a global scale

+ Coordinating our efforts between our customers and engineering teams by prioritizing support reque...