Technical Account Manager

As a Technical Account Manager (TAM) on the Solutions team, you will work directly with a select few of Dash Social's largest enterprise brand partners, while still supporting all other Dash brand partners through general training. As a TAM you will act as a main point of contact with enterprise accounts, assisting over emails and calls to ensure a sustained brand health and intent to renew. You will be an expert and well versed in the entire Dash ecosystem that can support any brand needs through training to ensure adoption. Working across teams (Account Owners, Product Managers, technical support etc) you will ensure needs are met by these brand partners while also looking for opportunities to expand their presence within Dash Social.


Responsibilities

Provide all training for assigned accounts post-onboarding.Provide best practices and related examples for users.Answer all platform-related questions during calls or via email.Consistently monitor usage and adoption.F...