Technical Account Manager (Integrated Care)

Travel to Office Expectations

For Remote Roles: If this role is remote, there will be in‑office events that will require travel to and from the Mississauga and/or Salt Lake City office, including onboarding, team events, semi‑annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include weekly/bi‑weekly/monthly events in the office with your specific team. This is a requirement for this role.

Job Summary

The Technical Account Manager’s key objectives are to proactively enhance the quality of service and help clients better leverage the Long‑Term & Post‑Acute Care and Acute & Payer solutions. Teamed with the Customer Success Manager and the Support Team, the TAM acts as a technical liaison between the client and the organization, facilitating communication, advocating on client’s behalf, and ensuri...