Technical Account Manager

About Backblaze

Backblaze is the object storage leader in the open cloud movement, established in 2007 and publicly traded since 2021. We manage over 3 billion gigabytes of data for more than 500 000 customers worldwide.

About the Role

We are seeking a Technical Account Manager.

What You’ll Do

• Create historic records that clearly outline how our service is being utilized and pinpoint where possible issues could arise.
• Parse code visually to see what the customer’s code is doing and understand B2 and S3 compatible APIs.
• Write scripts that involve the B2/S3 compatible API for testing.
• Test 3rd party integrations, explore their details, and document configuration, caveats, and other useful information for training.
• Work closely with members of Sales, Marketing, Engineering, Operations, and Product Management.
• Mentor Technical Support Engineers and others in various technical areas. ...