Job Description
Description
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with customers both direct and through channel. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
Responsibilities include:
Provide product and technical support for assigned accounts identify and develop potential new upsell and cross-sell opportunities
Convey customer requirements to Product Management, Marketing and Engineering teams
Provide functional and technical support to customers
Respond to customer questions on techn...
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