Technical Account Manager (Vancouver)

Treasure AI is the agentic experience platform built to acquire, retain, and grow your most valuable customers. Powered by AI, Treasure AI is shaped by human creativity and always‑on through continuous, context‑driven action.

Position Overview

The Technical Account Manager (TAM) is a technical specialist focused on providing advanced platform expertise and implementation support to enterprise customers and strategic partners.

Responsibilities

• Serve as the technical authority for Treasure AI’s platform capabilities and primary escalation point for complex challenges.
• Guide technical solution design and architecture, providing expert advice on data connectivity, ingestion patterns, and implementation approaches.
• Lead technical deep‑dives and knowledge transfer sessions to enable customers and partners on platform features, emphasizing best practices.
• Proactively monitor and optimize customer environments, identifying o...