Technical Account Specialist (100 WFH)

Role Summary

The Technical Account Specialist is a crucial behind-the-scenes role that ensures the smooth and successful execution of customer pilots. This individual will work closely with Technical Account Managers and Solutions Consultants to provide operational and administrative support, facilitating seamless coordination and communication between internal teams and clients.
NOTE: THIS IS NOT A TECHNICAL/CUSTOMER SUPPORT ROLE.

Pay: 45, ,000, Weekend Off, 100% WFH

Title: Pilot Support Specialist

Key Responsibilities:

• Onboarding & Setup: Leads the end-to-end implementation project from kickoff to go-live.
• System Configuration: Configures user permissions and integrations tailored to client workflows.
• Data Migration & Testing: Coordinates data migration and validates systems with internal/technical teams.
• Platform Entitlement and Onboarding Verification: Ensure client users and entitlements are accurately config...