Technical Advertiser Solutions Analyst

Accenture

Full time Kuala Lumpur, Federal Territory of Kuala Lumpur Computer Occupations

Posted:

June 05, 2026

Location:

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

Job Description
Manage customer interactions to increase customer satisfaction and improve service quality, specifically for technical integrations on the advertisers webpages and platforms.
Provide technical onboarding solutions according to the Service Level Agreements and the quality and quantitative standards set by ensuring that the advertisers questions and issues are resolved.
Provide pre and post-sales support for all self-service products, primarily supporting integration of eCommerce tracking capabilities on customer web and app platforms.
Conduct call and email support for companies that advertise on the platform regarding technical issues such as troubleshooting general Pixel implementation, conducting Pixel verifications and onboarding new advertisers onto client’s measurement solutions.
Appropriately escalate issues which cannot be directly resolved, or require Product intervention.
Perform proactive and rea...
                

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Job Overview

Job Type: Full time

Location: Kuala Lumpur, Malaysia

Posted: June 05, 2026

Deadline: July 15, 2026