Technical Analyst 2-Support

**Job Description**



As a member of the Oracle | Opower SaaS Support organization, your focus is to deliver post-sales support and solutions to the Oracle client base while serving as an advocate for their needs. A primary point of contact for clients, you are responsible for facilitating client relationships through resolving technical inquiries and providing advice and assistance to internal Oracle employees on diverse client situations and escalated issues.



**Responsibilities**




About the Job



We are looking for a top-notch Client Support Engineer for our Opower SaaS Client Support team. The Client Support team works within the Oracle | Opower platform, analyzing and using customer data with internally developed tools to support ongoing or expanding utility programs. The team investigates and resolves sophisticated production issues and implements solutions.





Oracle | Opower Client S...