Technical Architect - Salesforce Sales Cloud and Services Cloud

Technical Architect - Salesforce Sales Cloud and Services Cloud

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Job Description

As a Salesforce Architect , you will lead the design and implementation of Salesforce solutions that enhance business performance, with a primary focus on Sales Cloud and Service Cloud capabilities. You will partner with stakeholders to optimize sales processes, improve customer engagement, and enable data‑driven decision‑making through scalable, high‑impact Salesforce architectures.

Qualifications

• 7+ years of hands‑on Salesforce experience, with deep expertise in Sales Cloud (lead‑to‑cash, pipeline management, forecasting, territory management, quote‑to‑order).
• Strong understanding of Service Cloud architecture, including case routing, omni‑channel, knowledge management, and servi...